ICT Solutions Analyst

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ICT Solutions Analyst
Kallo (BE)

As a global logistics service provider, Katoen Natie combines engineering, technology, and port operations to offer worldwide, tailor-made solutions to the chemical and automotive industries, and to the consumer goods, electronics & retail sector. Katoen Natie has 181 logistic platforms and is active in 40 countries all over Europe, North America, South America, and the Far East with a staff of more than 18.000 people.

Analyze in tight collaboration with end-users (and other stakeholders) their business needs and translate these into software change requests and projects.

  • Perform business and functional analysis
  • Investigate business processes for optimization
  • Work closely with development to enhance their understanding of new requirements
  • Provide user stories, acceptance criteria and test scenarios
  • Clarify when needed with diagrams
  • Test new software developments and guide UAT
  • Handover knowledge to support agents
  • Train users on new software
  • Write and maintain user manuals
  • Travel to other sites when needed for roll out
  • Assist the project manager with planning, reporting, …
  • Provide best practices, standards and documentation
  • Keep track of innovations
  • You hold a Master’s degree in Applied Economics, Information Management or equivalent through experience
  • You have a thorough understanding of how to interpret customer business needs and translate them into application and operational requirements
  • You have excellent working knowledge of Dutch and English (written and spoken)
  • You have knowledge of and experience with tools/systems/processes related to the role (BPMN, Scrum, Azure DevOps, …)
  • You can manage your work independently and coordinate priorities with your stakeholders to achieve the desired result
  • You are flexible and like to work in a very dynamic environment
  • You have great communication skills
  • You are a team player: great achievements are always the result of a great collaboration
  • You have experience in ERP systems and/or invoicing domain
5 years
Email CV + Application Letter

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